Case Study

Menorah Health

A patient-first digital health platform unifying appointments, records, and care coordination.

Healthcare16 weeks from discovery to phased rollout

Overview

Menorah Health needed a secure, scalable platform to connect patients, providers, and care teams across multiple clinics. We delivered an experience that balances compliance, usability, and operational efficiency while enabling real-time coordination.

Services delivered

Product discovery and workflow design

Patient portal and clinician dashboard

Secure data layer and integrations

QA automation and release management

Project highlights

HIPAA-aligned access controls
Multi-clinic support and role-based workflows
Operational analytics for leadership

Deliverables

Product strategy and UX prototypes
Patient and clinician portals
Integration mapping and documentation
QA suite with automated regression

Challenges

Fragmented patient data across multiple systems
Manual scheduling and intake processes
Strict compliance and audit trail requirements

Solutions

Unified patient profiles with role-based access
Automated scheduling, intake, and notifications
Audit-ready workflows with secure logging

Key features

Patient self-service scheduling and telehealth
Provider task queues and care coordination
Secure messaging and document sharing
Clinical analytics with operational dashboards

Technology stack

Next.js frontend and component library

Node.js services with API gateway

PostgreSQL with encrypted fields

AWS for storage, monitoring, and logging

Results

Improved patient experience with self-service tools
Reduced administrative workload for staff
Compliance-ready reporting for audits

Measured impact

35% reduction in patient intake time

42% faster appointment scheduling cycles

99.9% uptime across peak usage

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