Case study · Healthcare
Menorah Health
A patient-first digital health platform unifying appointments, records, and care coordination.
Overview
About the project
Menorah Health needed a secure, scalable platform to connect patients, providers, and care teams across multiple clinics. We delivered an experience that balances compliance, usability, and operational efficiency while enabling real-time coordination.
Services delivered
- ✓Product discovery and workflow design
- ✓Patient portal and clinician dashboard
- ✓Secure data layer and integrations
- ✓QA automation and release management
Project highlights
- ✓HIPAA-aligned access controls
- ✓Multi-clinic support and role-based workflows
- ✓Operational analytics for leadership
The journey
From challenge to a working solution
Challenges
- ✓Fragmented patient data across multiple systems
- ✓Manual scheduling and intake processes
- ✓Strict compliance and audit trail requirements
Solutions
- ✓Unified patient profiles with role-based access
- ✓Automated scheduling, intake, and notifications
- ✓Audit-ready workflows with secure logging
Key features
- ✓Patient self-service scheduling and telehealth
- ✓Provider task queues and care coordination
- ✓Secure messaging and document sharing
- ✓Clinical analytics with operational dashboards
Results
Measured impact
35%reduction in patient intake time
42%faster appointment scheduling cycles
99.9%uptime across peak usage
Outcomes
- ✓Improved patient experience with self-service tools
- ✓Reduced administrative workload for staff
- ✓Compliance-ready reporting for audits
Deliverables
- ✓Product strategy and UX prototypes
- ✓Patient and clinician portals
- ✓Integration mapping and documentation
- ✓QA suite with automated regression
Technology
Built with a modern stack
Next.js frontend and component libraryNode.js services with API gatewayPostgreSQL with encrypted fieldsAWS for storage, monitoring, and logging
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