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Software Solution

Feedback Survey Solutions

Customizable feedback survey solution for Indian enterprises to capture, analyze, and act on customer insights across multi-branch operations, with NDA-protected data.

starting at INR 29,500

(including 18% GST)

Branch-aware, customizable surveys with conditional routing to owners and departmentsNDA-backed secure data handling with encryption, audit trails, and role-based accessMulti-channel distribution including WhatsApp, SMS, and email with delivery tracking and opt-in management

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+91 9211941924

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Feedback Survey Solutions overview
Feedback Survey Solutions

Need a detailed UI walk-through of one unified platform?

Book a meet with our tech team to map architecture and features into a single integrated solution, so you avoid the headache of managing multiple tools.

Overview

Unlock action-ready customer feedback for multi-branch Indian businesses

From GST-compliant surveys to branch-level insights, our feedback-survey-solutions automate data capture, close the loop on improvements, and safeguard information across NDA-backed implementations.

We provide custom software development services based on your exact business needs. NDA-backed engagement is available, and we build one integrated solution tailored to your workflow, logic, and compliance requirements, reducing dependency on multiple systems.

Custom Development

Build Custom Software with One of India's Top Service Teams

We design project-specific solutions based on your business needs with NDA-backed confidentiality, clear milestones, and delivery-focused execution.

Features

Built for Practical, Daily Use

Structured modules and workflows aligned to real business operations.

Feature Tracks

Real-world workflow improvements

API Driven Content

Key improvements realized when deployed across multi-branch setups, with practical outcomes.

  • Point-of-sale and service centers collect consistent feedback at every touchpoint

  • Automatic routing ensures issues reach the right owner within minutes and triggers task creation

  • Audit-ready data trails support GST compliance and internal audits

  • Branch-level dashboards provide actionable insights for daily decisions and monthly reviews

And more. We customize every implementation based on business goals, budget, and delivery priorities.

Value Delivered

Benefits

5 Key Points
  • 60–70% reduction in survey deployment and adaptation time across branches
    Benefit 1
  • 25–40% uplift in response rates through WhatsApp/SMS/mobile capture
    Benefit 2
  • Real-time branch-level insights reduce decision latency by hours daily
    Benefit 3
  • Complete audit trails enable compliant reporting and NDA-proof data handling
    Benefit 4
  • Automated closed-loop actions improve issue resolution by 30–45%
    Benefit 5

Next Step

Get a practical implementation plan for your business.

Discuss requirements with our team and receive a clear scope, timeline, and budget estimate.

Ideal For

We Have A Plan For All

Flexible delivery models tailored for different business stages, team sizes, and growth goals.

Growing Startups

Launch fast with focused scope, lean execution, and growth-ready architecture.

MSMEs

Affordable implementation plans with scalable modules you can expand over time.

SMEs

Standardize core operations with practical automation and clear reporting.

Enterprises

Secure, compliant, and integration-ready systems for complex multi-team workflows.

Starting Price

Plans start at ₹29,500 (including 18% GST)

Trusted By

Client 01
Client 03
Client 04
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Client 12
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Client 01
Client 03
Client 04
Client 05
Client 12
Client 06
Client 07
Client 02
Client 08
Client 09
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Client 07
Client 02
Client 08
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Our Process

Transparent Engagement and Delivery Workflow

Every project follows a documented process with clear commercial terms, milestone visibility, and delivery accountability. This helps clients track progress, reduce uncertainty, and make faster implementation decisions.

  1. 1

    Get a Product Proposal with a Sales Call

  2. 2

    Schedule a meet with tech team over the needs

  3. 3

    If you are satisfied by our pitch or meet

  4. 4

    Go ahead with finalized proposal, quotation, and MOU over the customization agreed upon

  5. 5

    NDA agreement is mandatory in required cases: we sign a Non-Disclosure Agreement, and project demos or sensitive details cannot be shown directly due to UI/code logic confidentiality and IP protection.

  6. 6

    20% token payment: project kickoff and client gets the dashboard

  7. 7

    60% payment after 80% of project completion

  8. 8

    20% after final testing and delivery

Payment Methods Supported

  • 1.UPI
  • 2.Credit/Debit Card
  • 3.NetBanking
  • 4.IMPS
  • 5.International Cards

Note: Automated follow-ups, EODs, dedicated meets when needed for clients, automated invoice follow-up and payment mechanism, and proper tax invoices for each payment made.

Engagement Deliverables

Clear scope sheet, milestone plan, and communication matrix before development starts.

Timeline Visibility

Weekly progress updates, dependency tracking, and proactive risk reporting throughout execution.

Support Commitment

Post-go-live handholding with structured support channels, response windows, and escalation path.

Compliance-Ready Billing

Tax-compliant invoices, payment records, and commercial documentation maintained end-to-end.

AMC Policy

Annual Maintenance Contract (AMC) with Handholding Support

We provide structured AMC support so clients are never left at a dead end after project delivery. Every AMC is documented through a proper MOU with clear scope, response commitments, and support workflows.

1

AMC Terms

3 months, 6 months, or 1 year contract.

2

Pricing

Affordable and in-budget pricing, mainly in the range of 10-20% of the project value per month, based on support scope and complexity.

3

Documentation

Proper MOU and formal support commitments before AMC activation.

4

Support Model

Ongoing handholding support for issue resolution, guidance, operational continuity, and post-go-live confidence.

Blogs

Testimonials

Hear from leaders who trust us to deliver mission-critical products.

"Triostack aligned with our roadmap in weeks. The team shipped a secure, scalable platform without slowing us down."

Ritika Sharma
Head of Product, FinEdge

"Their engineering discipline and communication are exceptional. We finally have a product foundation that can grow."

Daniel Ross
CTO, FleetOps

"From discovery to delivery, they focused on user experience and outcomes. The results were beyond our targets."

Aanya Verma
Founder, HealthHQ
Triostack logo

Legal

Registered

Billing

GST Compliant

Recognition

MSME Aligned

About Triostack Brand

Registered and Trusted Business Identity

Triostack operates as a legally registered technology company with GST compliance, government registration, and MSME recognition. Every engagement follows a structured workflow with clear scope, milestone visibility, and formal documentation.

Clients work with a delivery-focused team that emphasizes predictable execution, transparent commercial terms, tax-compliant billing, and accountable communication at every phase of implementation.

  • Legally documented proposal, quotation, and MOU before execution.
  • Milestone-based payment structure with proper tax invoices per payment.
  • Consistent status updates, follow-ups, and dedicated meetings when needed.
  • NDA-backed confidentiality for sensitive project flows when required.

CINU62012UP2025PTC226106

GSTIN09AALCT9902A1Z9

I/E CodeAALCT9902A

FAQs

Answers to Common Questions

Explore quick answers about implementation, integrations, timelines, and support.

Can this solution be customized to our industry and existing workflows?+

Yes. The platform supports custom survey logic, branding, flow, and branch routing; NDA-backed engagements; and seamless integrations with your ERP/CRM (e.g., Tally, SAP, Zoho) and GST data.

What about data security, NDA, and compliance?+

We operate NDA-backed engagements, offer role-based access, encryption at rest and in transit, audit logs, and compliance with applicable Indian regulations, ensuring your feedback data stays secure.

How quickly can you implement and what ROI can we expect?+

Typical implementation timelines range 4–8 weeks depending on scope. ROI is realized through faster deployments, real-time insights, and automated workflows that shorten response and resolution times.

Delivery Coverage

Build with a team that supports local context and global-quality execution.

Help Us! To Help You

Share Your Requirement Brief

Tell us about your goals, timeline, and team context. We will respond with a practical scope and next-step plan.