Refund Policy
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[ REFUND POLICY ]
Clear and Transparent Refunds for Software Products
This policy explains how refunds are handled for our software business, including CRM, ERP, and other services provided by Triostack Technologies Pvt. Ltd.
1. Software Products (CRM, ERP)
If you experience any issues with our CRM, ERP, or other software products provided by Triostack Technologies Pvt. Ltd., please contact our support team. We review each case thoroughly to ensure a fair resolution.
2. Eligibility for Refunds
Refunds may be granted if there is a critical technical failure, a significant deviation from agreed-upon specifications, or an ongoing issue with the software that our team is unable to resolve within a reasonable timeframe. Refunds are not typically granted for simply changing your mind.
3. Refund Processing
Approved refunds are processed within 7-10 business days to the original payment method. Processing timelines may vary by bank or payment provider.
4. How to Request a Refund
To request a refund, please contact our support team with your account or invoice details and a description of the issue you are facing. We will review and respond promptly. Contact us at info@triostack.in.
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